Job Title: Order Entry Input Clerk

About the Role

Invicta Software is seeking a detail-oriented and motivated Order Entry Input Clerk to join our dynamic team. This critical role ensures accurate and timely processing of customer orders, serving as a vital link between our clients and internal departments. If you thrive in a fast-paced environment and have a keen eye for detail, this opportunity offers a chance to contribute directly to our operational success.

Key Objectives

• Accurately enter and process customer orders into the system.

• Maintain clear communication with sales, inventory, and shipping teams.

• Ensure data integrity and resolve discrepancies promptly.

• Support the overall order fulfillment process to enhance customer satisfaction.

Responsibilities

• Input customer orders into the order management system with precision and speed.

• Verify order details including product codes, quantities, pricing, and delivery instructions.

• Collaborate with sales representatives and customer service to clarify order information.

• Monitor order status and update records to reflect changes or cancellations.

• Identify and escalate any order discrepancies or issues to the appropriate department.

• Maintain accurate documentation and order logs for auditing and reporting purposes.

• Assist in generating regular reports on order entry metrics and performance.

• Adhere to company policies and maintain confidentiality of customer information.

Requirements

• High school diploma or equivalent; additional education is a plus.

• Proven experience in order entry, data entry, or a similar administrative role.

• Strong computer skills, including proficiency with Microsoft Office and order management software.

• Excellent attention to detail and accuracy in data handling.

• Good organizational and time management skills with the ability to meet deadlines.

• Effective communication skills, both written and verbal.

• Ability to work independently and collaboratively within a team environment.

Preferred Qualifications

• Experience in software or technology industry order processing.

• Familiarity with CRM systems and ERP software.

• Basic understanding of inventory and supply chain processes.

Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health, dental, and vision insurance plans.

• 401(k) retirement plan with company match.

• Generous paid time off and holiday schedule.

• Opportunities for professional development and career growth.

• Supportive and inclusive workplace culture.