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Arizona Territory Manager

  • Customer & Community
  • Full-time
  • Any city in Arizona, AZ
  • Remote friendly

Posted on May 21, 2024

Overview:

A Territory Sales Manager is responsible for all sales activity in their assigned territory. This includes expanding our reach to new centers through prospecting and sales activity and strengthening relationships with existing customers.

Key Responsibilities:

  • Sales & Prospecting: Actively prospect new childcare centers to join our platform, ensuring a deep understanding of their staffing needs and how Upkid can meet them. Direct the

  • Relationship Management: Maintain and enhance relationships with existing centers with regular contact and visits, becoming a trusted advisor and vendor for staffing.

  • Annual Center Check-Ins: Conduct annual meetings with each childcare center in your territory to gather feedback on our service, discuss their evolving needs, and identify areas for improvement in our collaboration.

  • Shift Management Oversight: Regularly monitor shift status, particularly focusing on unfulfilled or canceled shifts. Engage with childcare centers to understand the challenges in filling these shifts and work towards immediate and long-term solutions.

  • Activity Boosting Initiatives: Run regular reports on shifts and center activity and implement strategies to increase the number of shifts posted by centers and reactivate inactive centers. Develop tailored plans that address each center's unique circumstances and staffing challenges.

  • Promotions and Discounts Management: Manage and coordinate promotions and discounts tailored to your territory's needs. Use these incentives strategically to enhance childcare center engagement and satisfaction, encouraging continued loyalty and new client acquisition.

  • Feedback Loop: Serve as the primary conduit for all communications between childcare centers in your territory and Upkid’s support, product, and teacher teams. Regularly relay center feedback to improve our platform and services and swiftly coordinate with internal teams to implement necessary changes.

  • Reporting and Analytics: Monitor and report on your territory's sales performance and staffing trends. Use data-driven insights to inform your strategies and provide predictive analytics on staffing needs to your centers.

Location and travel:

This is primarily a full-time role; however, some part-time Territory Managers may be hired. In any case, hourly work is not tracked. A Territory Manager will have goals and quotas and it will be up to them to manage their schedule to meet those goals. Upkid is a remote company, and most of the work will be performed from home. A Territory Manager should live in the territory they manage. There will be some travel involved, including:

  • Weekly field visits to visit prospective and active centers in-person

  • 2-3 conferences a year, usually 2-3 days held over the weekend

  • 1-2 Upkid 2-day in-person all-hands meetings

An occasional overnight stay may be needed to conduct field visits properly if managing a large territory. All travel expenses are reimbursed. 

Compensation:

  • Competitive base salary

  • Generous commissions based on the percentage of net revenue generated in the territory managed

  • Health benefits

  • Flexible work schedule

Remote restrictions

  • Must be a resident of United States