Care Coordinator
RelyMD is a growing digital health company that provides telehealth solutions to health systems, managed care organizations, and employers.  Founded by a group of innovative emergency medicine physicians and healthcare entrepreneurs, we’re on a mission to foster healthier communities and workplaces by delivering reliable, trusted medical care – anytime, anywhere.  The Care Coordinator is responsible for assisting our telehealth providers with patient intake, assigning patients to physicians, and assisting patients with discharge and customer support needs.

What you’ll be doing:

• Assist with patient intake by capturing required demographics, health information, and current condition using our proprietary telehealth software.

• Monitor patients as they enter our virtual waiting rooms to ensure they receive prompt care from our provider network while maintaining appropriate expectations.

• Assign patients to the most appropriate providers based on medical condition and physical location while communicating patient queue updates to all available providers.

• Ensure patients receive clinical summaries, work notes, discharge instructions, and prescriptions as necessary.

The ideal candidate:

• Medical experience required (Medical Assistant or LPN preferred)

• Available to work 12-hour shifts which may require nights and weekends as needed

• Position is remote, you'll need reliable internet, uninterrupted cell service, and a quiet workspace

• Must be efficient in navigating and utilizing web-based electronic health records

• Must be able to communicate with medical providers, patients, and teammates on a professional level

• Must make quality patient care a top priority