General Responsibilities include but are not limited to:

• Organizing meetings with hotel department heads to address changes to policies and assess progress

• Ensuring all hotel staff comply with operational and service standards, in addition to hotel policies and procedures

• Training and developing hotel staff to achieve their career goals and become more successful in their roles

• Identifying strategic goals for the hotel and communicating the importance of achieving those goals to staff

• Helping resolve guest complaints and booking/billing issues

• Managing the profitability of the hotel, overseeing revenue targets and creating budgets for individual departments while communicating to the appropriate channels regarding profitability and/or budget goals 

• Recruiting and hiring new hotel staff to fill vacant positions

• Maintaining the hotel's physical properties and arranging for repairs, if necessary

• Ensuring that the hotel meets all health, safety and security laws and regulations

• Planning and implementing hotel marketing campaigns in coordination with the Marketing Department 

• Organizing and planning all events on the hotel's property, such as conferences, weddings and special gatherings in coordination with the operating guidelines 

• Weekly and monthly reporting showing F&B revenues, profit/loss statements, occupancy statistics, guest loyalty and satisfaction to the Director of Operations of the managing company associated with Las Verandas 

• Any other reports and data reporting deemed necessary by their director supervisor and/or the Managing Company’s CEO

Job Requirements: 

• Willing to relocate to a Caribbean island

• Minimum of 45 working hours on site 

• Bilingual

• Proficient in speaking Spanish 

• 6 Years of experience in the restaurant/hospitality industry 

• Minimum of 5 Years of Leadership experience

• A minimum of 3 years in one of the following departments: front desk/guest services, sales & marketing, operations, and/or housekeeping 

• Interpersonal skills and operational knowledge of how a hotel operates both on an Executive and guest facing level

• The ability to fill in on in the Front of House in a variety of departments such as: Front Desk, Guest Services and/or Housekeeping

• Maximizing financial performance while following budget guidelines set forth by the Executive Team

Benefits: 

• Health Insurance

• Dental Insurance 

• Room for Growth! 

• Competitive Pay