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Bilingual Hotel/Resort General Manager

  • Hospitality
  • Full-time
  • Roatan, HN

2023-08-11 22:01:07 UTC

General Responsibilities include but are not limited to:

  • Organizing meetings with hotel department heads to address changes to policies and assess progress

  • Ensuring all hotel staff comply with operational and service standards, in addition to hotel policies and procedures

  • Training and developing hotel staff to achieve their career goals and become more successful in their roles

  • Identifying strategic goals for the hotel and communicating the importance of achieving those goals to staff

  • Helping resolve guest complaints and booking/billing issues

  • Managing the profitability of the hotel, overseeing revenue targets and creating budgets for individual departments while communicating to the appropriate channels regarding profitability and/or budget goals 

  • Recruiting and hiring new hotel staff to fill vacant positions

  • Maintaining the hotel's physical properties and arranging for repairs, if necessary

  • Ensuring that the hotel meets all health, safety and security laws and regulations

  • Planning and implementing hotel marketing campaigns in coordination with the Marketing Department 

  • Organizing and planning all events on the hotel's property, such as conferences, weddings and special gatherings in coordination with the operating guidelines 

  • Weekly and monthly reporting showing F&B revenues, profit/loss statements, occupancy statistics, guest loyalty and satisfaction to the Director of Operations of the managing company associated with Las Verandas 

  • Any other reports and data reporting deemed necessary by their director supervisor and/or the Managing Company’s CEO

Job Requirements:

  • Willing to relocate to a Caribbean island

  • Minimum of 45 working hours on site 

  • Bilingual

  • Proficient in speaking Spanish 

  • 6 Years of experience in the restaurant/hospitality industry 

  • Minimum of 5 Years of Leadership experience

  • A minimum of 3 years in one of the following departments: front desk/guest services, sales & marketing, operations, and/or housekeeping 

  • Interpersonal skills and operational knowledge of how a hotel operates both on an Executive and guest facing level

  • The ability to fill in on in the Front of House in a variety of departments such as: Front Desk, Guest Services and/or Housekeeping

  • Maximizing financial performance while following budget guidelines set forth by the Executive Team


  • Health Insurance

  • Dental Insurance 

  • Room for Growth! 

  • Competitive Pay