PetsApp

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Product designer

  • Design & User Experience
  • Full-time
  • London, GB
  • Remote friendly
  • 50K - 60K GBP a year

2022-10-18 11:03:02 UTC

Hello, we're PetsApp 👋🐱🐶

We’re building the future of pet care

Pet owners use PetsApp to chat with the vet team that they know and trust. They can get advice on any issues their furry friends are having.

This is what happened since we launched:

  • $6.5 million in payments

  • 500k+ chats and appointments

  • 17.5k iOS App Store reviews

  • 4.9/5 iOS Rating

  • Number 4 rated app in the iOS App Store medical category

To date, we’ve raised over $4m investment too, and our investors are some of the best in Europe. They’ve taken early positions in companies like Contentful, Auth0, Away, Slack, Typeform, Calm and many other well-known, fantastic teams – so we're in good company.

Why you should join us 🤩

Help shape a design culture for a product that already has hundreds of thousands of users! PetsApp is at an inflection point - as the key design hire you’ll have a tremendous amount of influence. You’ll also get work on greenfield products as we build out a whole ecosystem.

What you’ll be working on  🪄

  • Iterating with product and engineering to deliver the best outcomes in the pet space

  • Charting new ground for both PetsApp’s vet- and user-facing products

  • Creating low fidelity prototypes to test ideas in the wild as well as high fidelity experiences to delight our users

  • Working with engineering to realise those experiences at scale

  • Helping understand our users further by helping conduct user research with the product manager

  • Applying your insights to help fix gaps and antipatterns that may exist in the product

  • Contributing to discovery and design sprints as PetsApp tackles fresh issues and customer pain points

  • Instituting design best practices

What you should have 🔍

  • A few years of experience in design on product teams - preferably in earlier-stage roles

  • A need to get in front of users and see how they actually think

  • A drive to iterate to ‘better’ - sometimes we don’t have the time for perfect

  • A willingness to roll your sleeves up as part of a small and scrappy team

The package 😻

  • 🌴 33 day paid holiday a year (including public holidays)

    • Plus the ability to buy or sell up to 5 days per year

  • Remote-friendly team

    • You just need to have at least a 4-hour workday overlap with London, UK

  • 💸 £50-60k salary

  • 📜 Equity in PetsApp

  • 📈 Learning budget

  • 👩‍💻 Pick your own tech

  • 🥳 Remote first team activities

What the interview process looks like  👋

This might vary a little, but here’s an overall idea of what you can expect.

  • 30 minute call with the product manager

  • A longer call with the PM and our CTO

  • Finally, an hour long culture interview with our CEO

Life as part of the pack  🎉

You’ll have noticed we don’t talk about things like your birthday off, or a working-from-home allowance. Really, you’re the best person to tell us how you do your best work, and we want you to be responsible for how you spend your days off and your own money. This is why we have a generous holiday allowance and above market rate salaries.



When we talk about flexibility, we mean it too. That’s why you’ll see our Slack statuses changing to 🚴 or 🚶 when we’re out cycling in Regents Park or hiking in the Peak District. Sometimes you might even see a 💤 too. Other times you might not see it, but we'll be out picking up our kids from nursery or school, taking the dog for a walk or just sitting down for lunch with the family.



That doesn't mean we don't come together as a team though. Expect the occasional yoga session, cocktail making event, or movie night. These are just some of the things that our pack likes to do together. If we're not doing something that makes everyone’s experience as good as it could be, we want to hear what else we could be doing!



At PetsApp, we're building a team of people passionate about pets. People of any gender, race, religion, sexual-orientation or ethnicity are welcome. We’re already doing amazing work together to deliver on our mission of improving the lives of the world's pets. Because we're still pretty small, your voice will have a direct impact on the way we live our values and grow as a company.



For more about what it’s like being part of the pack, check out this blog about PetsApp culture, written by Will and Thom.

Remote restrictions

  • Workday must overlap by at least 4 hours with London, UK