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Product Manager

  • Product Management
  • Full-time
  • London, GB
  • Remote friendly

2021-07-19 14:30:48 UTC

After a hugely successful 2020, the PetsApp pack is looking for its first, pioneering Product Manager.

At PetsApp we're doggedly determined to make veterinary care purrfect. We provide an app-based client communication and digital payments solution for veterinary clinics, enabling them to better engage with pet owners and better advocate for their patients. Our product includes role-based text chat, video consulting, appointment booking, push notification campaigns and digital payments. For clinics this means unclogged phone lines, improved in-patient updates, asynchronous discharge consultations, remote follow-ups, and more. We want to help clinics better serve pets and their owners while making life easier for veterinary teams.

Since PetsApp launched in January 2020 we've had enormous growth in the UK and Ireland, and have now launched in both the USA and Canada, with:
£3.1 million in payments processed
500,000 virtual care interactions
9,600 iOS App Store reviews
4.9/5 iOS and Android ratings

To expand on these efforts, we are looking for an intrinsically motivated, pioneering product manager who is excited by the prospect of being the first hire in this role. Entrepreneurially minded, you will thrive on the extent of the opportunity and be well placed to make your mark on new processes and ideas, particularly with regards to getting stuff done

You will be comfortable:

  • Talking to customers and users to gain qualitative insights

  • Using tools such as Metabase and Amplitude to extract quantitative data

  • Scoping work

  • Coordinating multiple stakeholders

  • Managing projects to completion

This role is either London or home-based within a remote-first team, offering a flexible working environment.

You will work closely with our two founders, Thom (CEO) and Will (CTO), and report directly into Thom.

Competitive compensation (£60-80k pa)
Flexible working
25 days paid holiday plus public holidays
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Remote working

Remote restrictions

  • Workday must overlap by at least 6 hours with London, UK