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Sales Development Representative

  • Sales & Marketing
  • Full-time
  • Remote

Posted on February 26, 2024

Job description

Opensend is seeking a highly motivated and results-driven Sales Development Representative (SDR) to join our expanding team. As an SDR, you will play a crucial role in the growth and success of our company by identifying and engaging with potential customers, generating leads, and nurturing relationships to ultimately drive sales revenue.

About Opensend:

Opensend is a SaaS data company that empowers website owners with valuable visitor identity insights. Our platform enables website owners to access visitor identity information, even when customers visit their websites without purchasing or submitting a form.

Company Culture:

At Opensend, data serves as the foundation that propels our teams' innovative strategies and drives our overall success. We are performance-driven, equipping our team members with the essential tools and feedback necessary to excel in their respective roles.

Our objective is to cultivate and perpetuate a diverse and inclusive organizational culture where every employee experiences healthy challenges, leading to a sense of value and empowerment within their area(s) of expertise.

Key Responsibilities:

Reporting and Documentation:

  • Maintain accurate records of all prospect interactions and activities in the CRM system.

  • Provide regular reports on lead generation and conversion metrics.

  • Collaborate with the sales and marketing teams to optimize strategies based on data insights.

Prospecting and Lead Generation:

  • Conduct research to identify potential leads and target accounts.

  • Utilize various tools and techniques to source new leads.

  • Create and maintain a robust pipeline of qualified leads.

Outreach and Engagement:

  • Initiate contact with prospects through phone calls, emails, and social media.

  • Craft compelling and personalized messages to capture prospects' attention.

  • Schedule and coordinate appointments and product demonstrations for the sales team.


  • Conduct thorough qualification of leads to assess their fit for our products and services.

  • Identify key decision-makers within target organizations.

  • Collaborate with the sales team to ensure a smooth transition of qualified leads.

Sales Collateral and Communication:

  • Maintain up-to-date knowledge of products and services.

  • Effectively communicate product benefits and value propositions to prospects.

  • Share relevant marketing materials and resources with leads.

Lead Nurturing:

  • Develop and nurture relationships with leads through ongoing communication.

  • Monitor and track prospect interactions and engagements.

  • Implement lead nurturing strategies to move leads through the sales funnel.


  • 2+ years of experience in Sales Development or a similar role in the e-commerce or SaaS industry is preferred.

  • A bachelor's degree in business, marketing, or a related field is preferred.

  • Exceptional communication skills, both written and verbal.

  • Strong problem-solving and critical-thinking abilities.

  • Goal-oriented and results-driven mindset.

  • Familiarity with CRM software and sales tools (e.g., Salesforce, HubSpot, Outreach).

  • Ability to work independently and as part of a collaborative team.

More information:

  • This position is 100% remote; you can work from home or the beach, wherever you happen to be as long as your output is meeting expectations.

  • Communication with the team will happen primarily in Slack, Hubspot, Google Drive, and email.

  • Please submit your resume and a cover letter outlining your relevant experience and why you are interested in joining Opensend.

If you are passionate about sales, technology, and helping businesses succeed, we would love to hear from you! Thank you!

Job Type: Full-time


  • Paid time off

  • Work from home

Flexible Language Requirement:

  • French not required


  • Monday to Friday

Supplemental pay types:

  • Commission pay

Application question(s):

  • How many years of SaaS industry experience do you have?

  • How many years of E-commerce experience do you have?


  • Sales development: 2 years (required)

Work Location: Remote