Account Manager (Partnerships)

ON is a fast-moving, design-minded technology partner — building compelling and high-impact digital experiences and software platforms. We work with forward-thinking companies that value design and user experience.

We’re not your typical agency, and place a heavy emphasis on bespoke, best-fit solutions that are tailored to the full stack challenges that we are solving — with technical rigour behind our delivery, and a focus on the right tools for the right job.

As a rapidly growing business, we’re looking for a talented Partnerships Manager to join our multidisciplinary team of technologists, designers, strategists and researchers. The role is varied, and gives the opportunity to work closely with other members of the team to grow the business by increasing partnership revenue whilst boosting brand awareness and visibility.

Our work spans a wide range of sectors, including MedTech, FinTech, Creative, Venture, FoodTech; with an increasing focus on sustainability through our work with charities, ClimateTech, and AgTech companies.

If that sounds like your cup of tea, we’d love to chat.

About the role 

We are looking for a Account Manager to join our growing team and support with outreach whilst nurturing existing agency partner relationships and identifying growth areas to increase partnership revenue.

This is a permanent, full-time position

• We’re headquartered in North Greenwich, London, we support flexible working, and are happy to accept candidates from anywhere in the UK.

• You’ll be working alongside a multidisciplinary team of technologists, designers, strategists and researchers to deliver digital projects for clients

You’ll become a trusted adviser to our agency partners by utilising a consultative approach. You’ll also foster long-term client relationships by thoroughly understanding their business objectives, past projects, and future ambitions, and by demonstrating ON's capability to meet them.

Responsibilities

• Foster relationships with agency partners at an operational level: reinforcing the high level relationships built by the management team 

• Account managing our agency partners and understand requirements to aid decision making 

• Maintain an open line of communication with our partners and be a key point of contact

• Have an agency-centric view of which projects are in production and which potential projects are in discussion with key agency partners

• Develop templated responses with key triggers for keeping regular contact

• Managing the agency contact schedule

• Support with ON’s outreach efforts

• Expand our contact base within existing agencies, to grow the number of opportunities

• Be a part of new agency introductions

• Manage the lunch and learn programme

About you

We are looking for someone who is motivated, communicative, and detail oriented. Skills we are looking for:

• Ability to develop and maintain strong and collaborative relationships internally and externally

• Good working knowledge of Google suite and Slack, familiarity with Airtable would be a plus

• Superior oral and written communication skills

• High level of organisation and detail-orientation

• Strong work ethic and willingness to take initiative

• Good attitude toward teamwork as well as the ability to work independently

• Excellent time management

Benefits

As part of a fast-growing team, we expect a lot from our people, but also make sure that you have the support you need to deliver and to grow - both personally and professionally. As well as working with a dynamic, diverse and multidisciplinary team, you get:

• A competitive salary

• Access to the company bonus scheme

• 25 days paid holiday per year, plus national holidays

• Remote working as standard

• Health insurance

• We’ll provide the latest Apple laptop and an external monitor along with any equipment you need to be comfortable working from home

• Work from home allowance, we’ll contribute to your internet

• Funding and resources to continue professional development

• Additional benefits with each year of service

We have quarterly reviews, and realise the importance of giving people the time and resources they need to develop their skills.

How to apply

Apply to this position by replying to this job post. Please include a cover letter, your CV and any other information that you’d like to highlight (for example, your LinkedIn, Github profile or projects you’ve worked on that you’re particularly proud of).

We are committed in our journey to eliminating discrimination, encouraging and valuing diversity amongst our workforce. We welcome enquiries from everyone.