About Omniscient Digital
Omniscient Digital is an organic growth agency helping B2B software companies turn content and SEO into growth channels. We’ve built content and SEO programs for companies like Jasper, Adobe, Loom, Order.co, Vendr, Hotjar, and more.
Our work has been featured on websites like HubSpot, Shopify, Intercom, and CXL, and our strategies are used by many of the top content marketing teams around the world.
Our team is 100% remote. Learn about the core values that drive how we work and build a company.
About this role
We are seeking detail-oriented technical writers to create actionable, authoritative content for our clients. Our most immediate need is for a writer with knowledge of or experience in software engineering and development and/or managing a team of developers.
If you’re familiar with the ins and outs of programming languages and frameworks, data structures, and software development processes (Agile, DevOps) and can write a well-crafted sentence, we’d love to talk to you!
*Please note that we don’t work with writers who subcontract their work.
Responsibilities:
Create and refine content that explains DevEx / DevOps concepts (such as developer productivity or the code review process) to already-knowledgeable personas
Skillfully showcase the capabilities and differentiators of our client’s products and services
Manage complex information and multiple projects within content specifications and budget restrictions
Use company brand voice and messaging for written pieces to represent and reinforce the company culture accurately
Implement comprehensive technical documentation, feedback, and changes whenever possible
Ensure projects are completed on time and QA content for errors to ensure that it meets high-quality standards
Suggest best practices and optimizations throughout content generation projects
Use previously selected fonts and other typographic elements
Job Qualifications and Technical Skill Sets:
Bachelor’s degree in engineering (or related field) and 2+ years of experience writing about or working as an engineer or developer. You can combine your expert-level industry knowledge, robust client documentation, and thorough research to produce content that aligns with our client’s expectations and speaks to their audience.
Knowledge of engineers’ and developers’ communities. You reference and include current areas of interest, pain points, and jargon in your writing. You have an intuitive knowledge of how software engineers and developers speak to one another and common DevEx challenges.
Excellent written and verbal communication skills, and healthy analytical and critical thinking skills. You turn complex concepts into compelling narratives. You’re skilled at finding the story within complicated topics and can capture our client’s brand voice in every piece of writing.
SEO experience. You know how to search-optimize your content without sacrificing quality, and can balance the needs of both your client and reader within your content. We can train you on this skill if necessary.
Experience gathering and communicating insights from subject matter experts. You’re comfortable independently conducting SME interviews or reviewing interview recordings to add expert opinion and narrative to your content. You know how to draft questions to get the information you need and how to structure stories around the answers. We can train you on this skill if necessary.
Time management and organizational skills. You always meet your deadlines—or communicate in advance when you may need a deadline pushed back.
Experience with both print and digital media formats. You’re also proficient in word processor programs such as Microsoft Word and Google Docs and PDF software such as Adobe Acrobat.
Positive attitude. You’re kind, passionate, curious, and friendly! You’re open to exploring new ideas, keep updated on trending topics in the engineering industry, and feel passionately about crafting excellent content. You welcome feedback and love learning how to improve your craft.
Other Valuable Qualifications:
Familiarity with Python, Java, JavaScript, etc.
Some B2B, SaaS, and marketing experience. We primarily work with clients in these fields. Writing and/or first-hand experience in one or more of these areas will help you acclimate to our working environment and excel in your craft.
Portfolio
A recent portfolio with technical writing experience is a must. Please submit 3-5 sample articles published within the past three years for consideration*. At least 2 of these should be engineering/DevOps-related.
* Older samples will be accepted only if accompanied by newer works.
Our hiring process
We read every application and aim to get back to you within a few weeks of submission. Response times may vary depending on the time of year, number of applicants, and other factors. However, we are urgently hiring for this role. If we’re interested in moving forward with your application, we’ll likely reach out sooner via email.
Ready to apply?
Keep scrolling to submit your information. We’re excited to meet you! 😎
If you have any questions during or after the application process, feel free to reach out to our Managing Editor, Sam Lund (samuel [at] beomniscient [dot] com).
Confidence can sometimes hold us back from applying for a job. But there’s no such thing as a "perfect" candidate. Omniscient Digital is a place where everyone can grow. So, however you identify and whatever background you bring with you, please apply if the idea of this role excites you.