Job Summary:

The Field Service Engineering Technical Writer will create and revise technical documents such as Electrical Field Service methods, technical reference sheets and engineering technical documents.

Duties/Responsibilities:

• Creates and edits technical documents including Field Service Methods, technical reference documents and engineering technical data sheets.

• Manages Revision control of documents and Document repository.

• Understands Internal processes and equipment for accurate document creation.

• Manages timeline and reporting for project updates.

• Creates or works with graphic designers to create diagrams, charts, and other visual aids to assist readers in understanding a product or process.

• Engages in feedback from customers, designers, and manufacturers to improve technical documents.

• Assesses the audience needs for whom the technical and procedural documentation is intended; adjusts tone and technical terms used to meet those needs and to ensure understanding.

• Maintains up to date knowledge of ANSI and safety compliance.

• Performs other related duties as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication skills.

• Excellent writing and grammatical skills.

• Technical writing experience specific to manufacturing methods.

• Excellent organizational skills and attention to detail.

• Ability to meet deadlines and to work independently.   

• Ability to edit and proofread work of colleagues.

• Proficient with Microsoft Office Suite or related software.

• Project Management tracking and organization.

• Ability to travel 25-75%

Education and Experience:

• Bachelor’s degree in English, Technical Writing, or related field required.

• 3+ years’ of ESP Manufacturing or related experience required.

• 1-3 years of technical writing

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.

• Must be able to lift up to 15 pounds at times.