Hi, we’re Bunsen. We do creative work for science companies who are solving some of the toughest problems on the planet. Mostly, we help these folks be understood so that they can achieve their most ambitious goals. We’re creators who need the collaborative support of an operational and logistical expert. Maybe that’s you?

Job description

As a Project Manager, you’re the glue of the team. You interact with our team internally and our clients, at all times ensuring that projects are operating healthily for our team and for our clients.

You have experience and opinions about how operations work best, and you’re adaptable and ready to work with existing personalities and processes. Once our projects are signed, you are the lynchpin to make sure they are delivered smoothly – on time, on budget and with high quality. You have experience working hands-on in projects.

When it comes to managing client expectations, you’ll bring a sense of ease by always looking for ways to increase clarity and good feels. You’ll be reporting back on the progress of daily and weekly tasks so everyone understands what’s happening. The internal team you’ll support sometimes need reminders and taps on the shoulder because they’re creatives and hands-on makers. Everyone at Bunsen looks forward to your playing a much-needed role by supporting the team to be their best selves — including blocking distractions when necessary. You’ll have support from us. We’ll be your biggest fans.

Role

Project Support

• Own the overall project schedule both internally and externally and have tools up your sleeve to ensure that we consistently share this with our clients so they are always aware of where we are at

• Timely responses to our clients, ensuring they are never left wondering what is happening with the work

• The main point of contact for our clients, ensuring there is never a surprise on their end as to what we are working on and where we are at in the process

• Providing weekly status reports for our clients which include any risks or blockers the team is encountering and work to mitigate against these in a proactive manner before a thing becomes a thing

• Ensure the Bunsen team is always aware of what is on deck on a daily, weekly and monthly basis. You are the go to person for all things project process related

• Ability to succinctly capture client feedback and turn it into actionable tasks for the Bunsen team

• Driver of approvals. Ensuring clients know when approvals are needed and the repercussions (budget or scope) of not hitting milestones

• Can own a budget like no one else’s business. You understand the margins we are trying to hit and ensure that the right people are in place at the right time so that we are able to grow as a business against our project work.

• Are able to highlight risks to a project early and often with leadership so that we can proactively react to situations before a client even knows a situation exists ;)

Overall

• We should be the best part of our clients day. Seeing our work should bring our clients an immense amount of excitement. This role should be making our clients feel comfortable, excited and confident that they are in great hands at Bunsen.

• Build strong and genuine relationships with our clients, maintaining regular contact to keep them updated on overall project progress, highlighting any potential delays or scope creep so that a solution can be agreed upon mutually

Experience

• At least 3 years in an agency environment

• Understanding of latest technology, principles, and approaches to responsive design, copywriting, info architecture, design principles, and web development at a high level, and have good taste! (kidding, not kidding)

• Ability to successfully scope and estimate digital products (such as websites and decks)

• Appreciation for great design and its ability to propel companies forward. Bonus points if you love science and the possibility it brings the world.

• Comfortable with project and company financials — understand things like revenue recognition, project margin, and rate cards

• Personal qualities: Sincerity in and appreciation for self and others. Excellent communication skills — including sharing your own needs out loud. Emotional intelligence and empathy is clutch. Skillful expectation management, and great attention to detail are essential. Negotiation skills, staying adaptable, organized, curious, and an overall willingness to learn new things are table stakes. A great sense of humor or even humour if you are inclined toward english dry wit would fit real well.

Opportunity

Time: This is a contract-based opportunity working ~35 hours/week, duration dependant on project(s). We are remote-first but require ~5 hours overlap with PST.

Compensation: This is an hourly role with rate range commensurate to experience level.

Think this might be you?

Please send your resume as well as your current bandwidth and availability dates. Consider highlighting 2-3 past projects you feel align to our work (hint: delivery of digital projects dealing with complex subject matter).