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Growth Marketing Lead

  • Marketing & Growth
  • Full-time
  • New York, NY
  • Remote friendly

About Batch

Batch is pioneering a new way for consumers to use their phones to interact with brands. We are building infrastructure for brand engagement in physical environments and creating a new form of contextual shopping.

Using QR codes, NFC-enabled tags, and SMS links, brands integrate Batch into packaging, products, marketing campaigns, and physical environments to capture high-intent engagement from customers. 

We are experiencing a significant shift in the ways that consumers engage and shop with their phones, with 73% of e-commerce now happening on mobile devices. Batch unlocks the power of your phone to help you order from or engage with the products and brands that you love, in the most efficient way possible. 

Everything we build is optimized for speed, simplicity, and a feeling of magic. 

Our core product integrates directly with e-commerce platforms like Shopify, to enable a truly painless way to reorder with Apple and Google Pay. In addition to replenishment, our gifting and sampling features let customers buy or claim gifts in 10 seconds. 

And the Batch platform is flexible — brands can route to any URL, including other apps and channels like DoorDash, Amazon, and GoPuff. Batch aims to be the de facto tool used by brands to engage customers on mobile — whether from a QR code, NFC tag, or SMS link.

Batch is backed by Coatue, 776 (Alexis Ohanian), Shrug Capital, Ryan Hoover, The Chainsmokers, and many others.

To demo our product, use an iPhone to scan a QR code on our website.

About the Role

Batch has both B2B and B2C components — we sell our software to companies and brands that want to make it easier for their customers to order products. In Summer 2022, we’re launching a self-service web platform.

With 100 brands like RISE Brewing, First Person, Aura Bora, Curie, and Super Coffee using the Batch platform, we are looking to hire a creative, independent growth marketer to experiment with us and find new ways to drive our next 1000 signups.

In your first 180 days, you’ll…

  • Design, test, and scale campaigns. Test both organic and paid marketing experiments to identify the best channels to reach Batch’s target customers. Scale the ones that work. 

  • Own targets around both paid signups and CAC. Bring visibility to our marketing funnel with dashboards and reporting, and advocate for what you need to hit your goals. Build an initial playbook for brand acquisition that can help us drive 1000 brand signups.

  • Figure out where to reach our customers. Test emerging channels like Instagram, TikTok, and podcasts to reach our target audience. Potentially explore real-world retail pop-up concepts to showcase Batch’s technology.

  • Take ownership of every part of the pre-signup customer journey. Find creative ways to capture leads. Work with platform team to design email re-engagement loops to maximize conversion from lead to trial to paid signup. 

  • Collaborate cross-functionally. Work with our product and design team to enhance our brand externally. Help with projects outside of your defined job description as needed.

  • Integrate with our product team. Use new feature launches to engage and re-engage customers with compelling content that leads to increased usage. Be a voice for the customer in our product prioritization workflow, based on what you learn about the market

About Our Team

We are currently a 12-person team, with experience from Meta, Citizen, AirBNB, Etsy, Faire and other great teams.

About You (What We’re Looking For)

Our ideal candidate is

  • Experienced, but scrappy. We’re looking for someone with at least a few years of experience marketing SaaS products B2B. Candidates must have experience working for a startup during key growth inflection points, and should be comfortable with ambiguity and willing to step outside of their assigned responsibilities/comfort zone when needed.

  • Versatile. We need someone who is a generalist, with a breadth of experience across several marketing disciplines, having built and scaled performance, content, influencer, email, direct marketing engines etc. You don’t need to have experience in all of the above, but if you’re a specialist this job probably isn’t for you.

  • A creative mindset. We want to test new awareness channels like TikTok, podcasts, and the like. Our product process balances rigorously prioritize our product work based on data, and you’ll need to do the same to quickly test lots of things and then hone in on what’s working. 

  • Able to execute. You’ll need to shape and hit tactical goals based on high-level business objectives. You’ll have access to the CEO, leadership team, and design resources to support your efforts, but you will be accountable for driving all aspects of the marketing and content calendar.

  • Attention to detail. We are a design-led company with a high value on consumer experience. Your work will be integral in shaping public perception of our brand. You’ll need to ship fast but also have a keen eye for the details. 

  • Familiarity with e-commerce/retail. Ideally, you have relationships in the space and know how brands think. You understand the challenges of growing and scaling a brand and the way modern e-commerce brands are piecing together their technology stack and retail strategies.

We Offer

  • Competitive salary and stock options

  • Comprehensive health benefits 

  • Flexible PTO

  • Books and learning stipend

  • Frequent team remote offsites

  • Reimbursements for whatever hardware you need to get your job done

  • Relocation stipend if you want to move to NYC

  • WFH stipend to outfit home office, or WeWork membership

Remote restrictions

  • Workday must overlap by at least 6 hours with New York, NY, USA